Privacy Policy
Last updated: August 24, 2026
Introduction
This Privacy Policy explains how Insight LNG Shipping Co., Limited collects, uses, stores and protects personal information when you visit this website, contact our team or use the services described on these pages. The services on this site are developed and operated by the developer InsightLNG. We are committed to handling personal information responsibly, transparently and in line with the data protection principles that apply to the jurisdictions in which we operate.
We encourage you to read this document in full before you submit any information to us. By using this website or by providing personal information to us, you acknowledge that you have read and understood the practices described here. If you do not agree with any part of this policy, please do not use the website and do not submit personal information through it.
This policy applies to information collected through the website located at www.insightlng.autos, through email and telephone communications with our team, and through any other interaction where this policy is referenced. It does not apply to third party websites that may be linked from our pages, each of which is governed by its own privacy notice.
We have written this policy in plain language so that it is easy to follow. Where technical terms are unavoidable, we explain them as we go. If anything remains unclear after reading this document, our contact details are provided at the end and we are happy to answer further questions.
Who We Are
Insight LNG Shipping Co., Limited is a company engaged in computer systems design and related services, with a focus on computer integrated systems design for the liquefied natural gas shipping industry. Our registered address is 22/F, ALEXANDRA HSE, 18 CHATER RD, Central, Hong Kong (HK).
For the purposes of data protection law, Insight LNG Shipping Co., Limited is the controller of the personal information described in this policy. This means we are responsible for deciding how and why personal information is processed and for ensuring that such processing is carried out lawfully.
If you have any question about this policy or about how we handle personal information, you can reach us using the contact details provided in the final section of this document. We aim to respond to all privacy enquiries within a reasonable period and no later than the timeframes required by applicable law.
Information We Collect
We collect several categories of information, depending on how you interact with us. The categories are described below so that you understand exactly what we hold and why we hold it.
Information you provide directly
When you complete a contact form, send us an email or speak with our team by telephone, you may provide your name, email address, telephone number, company name, job title, the subject of your enquiry and the content of any message you send. You may also provide information about a proposed charter, such as route, cargo volume and intended loading window.
Information collected automatically
When you browse this website, our systems may automatically record technical information such as your internet protocol address, browser type, device type, operating system, referring pages, pages viewed, and the date and time of each visit. This information is used to understand how the website is used and to keep it operating securely.
Information from third parties
From time to time we may receive limited information about you from business partners or service providers, such as when a broker introduces you to us or when a compliance service confirms the accuracy of business information. Any such information is handled under the same standards described in this policy.
We collect only the minimum information needed for the purpose at hand. For example, a simple question about our services may require nothing more than your name and an email address so that we can reply, while a charter enquiry may require additional details about the vessel, the route and the cargo so that we can prepare an accurate proposal.
How We Collect Information
Personal information is collected in three principal ways. First, information is collected directly from you when you choose to provide it, for example by submitting a form on this website, sending an email to contact@insightlng.autos, or speaking with a member of our team by telephone.
Second, information is collected automatically through standard web technologies when you visit the site. This collection is limited to the technical data described above and does not identify you by name unless you separately choose to identify yourself to us.
Third, information may be collected from third parties in limited circumstances, such as a broker or agent who passes your enquiry to us with your consent. When we receive information from a third party, we treat it as if it had been provided directly to us by you and apply the full protections set out in this policy.
We do not collect information from your device or browser beyond what is strictly necessary to deliver the website and to keep it secure. We do not use hidden tracking techniques, and we do not record calls without notice.
How We Use Information
We use the personal information we collect for a range of legitimate business purposes, each of which is described below.
We use your contact information to respond to enquiries, to provide information about our services, and to arrange and administer charters. Where you have requested a proposal, we use your details to prepare and send the relevant documentation and to follow up on the progress of any discussions.
We use technical information to operate, maintain and improve the website, to understand how visitors reach and use our pages, and to diagnose and resolve any technical problems. We may also use aggregated and anonymised information, which cannot identify any individual, for analytical and planning purposes.
We use your information to meet our legal and regulatory obligations, including record keeping, compliance screening and the prevention of fraud. Finally, we may use your information to protect the rights, property and safety of our company, our customers and the public, where it is reasonable and necessary to do so.
We do not use your personal information to make decisions that have a legal or similarly significant effect on you based solely on automated processing, and we do not build marketing profiles of individual visitors. Where we send any communication, we keep it relevant to your enquiry and we respect any request to stop receiving it.
Legal Basis for Processing
Where data protection law requires a legal basis for processing, we rely on one or more of the following grounds. The applicable ground depends on the specific purpose and the nature of the information involved.
We process information with your consent where you have clearly requested that we contact you or provide information to you. You may withdraw consent at any time by contacting us, although this will not affect processing carried out before the withdrawal.
We process information where it is necessary for the performance of a contract or to take steps at your request before entering into a contract, such as preparing a charter proposal or responding to a service enquiry.
We process information where it is necessary to comply with a legal obligation, such as maintaining records required by regulation, and where it is necessary for our legitimate interests, provided those interests are not overridden by your rights. Our legitimate interests include operating and improving our business, keeping the website secure and communicating with prospective and existing customers.
International Data Transfers
Our business operates across multiple regions and the service providers we use may be located in countries other than the one in which you are based. As a result, your personal information may be transferred to and stored in a country that has different data protection rules to your own.
When we transfer personal information internationally, we take steps to ensure an appropriate level of protection applies to it, such as relying on standard contractual clauses, adequacy decisions or other lawful transfer mechanisms available under applicable data protection law.
If you would like more detail about the specific safeguards applied to any international transfer of your information, please contact us using the details at the end of this policy and we will provide the relevant information.
Data Retention
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirement. The precise retention period depends on the type of information and the purpose for which it is held.
Enquiry records are generally retained for a limited period sufficient to complete the enquiry and any follow up, after which they are deleted or anonymised. Records that we are required to keep by law, such as commercial and tax records, are retained for the period required by the relevant legislation.
Technical logs generated by the website are retained for a short period for security and diagnostic purposes and are then deleted. When information is no longer needed, we delete it or convert it into an anonymised form that cannot be linked back to you.
Data Security
We use appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, disclosure, alteration and destruction. These measures include access controls, encryption of data in transit, and restricting access to personal information to staff and providers who need it to carry out their duties.
Our staff are trained to handle personal information responsibly and are required to keep it confidential. Service providers who process information on our behalf are selected carefully and are bound by contractual obligations to maintain security standards consistent with this policy.
Access to personal information is restricted to those individuals who genuinely need it to perform their duties, and access is granted on a least privilege basis. We review access periodically and revoke it when a person no longer requires it for their role.
While we take reasonable steps to protect personal information, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of information transmitted over the internet, and you should take care when sending sensitive information by any electronic means.
Your Privacy Rights
Depending on where you are located, you may have a number of rights in relation to your personal information. These can include the right to access a copy of the information we hold about you, the right to correct inaccurate information, and the right to request deletion of your information in certain circumstances.
You may also have the right to restrict or object to certain processing, the right to data portability, and the right to withdraw consent where we rely on consent as the basis for processing. Where a right applies to you, we will respond within the timeframe set by applicable law.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before we can act on a request, in order to protect your information from unauthorised access. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe your information has been handled unlawfully.
We will not discriminate against you for exercising any privacy right available to you, and we will not charge a fee to process a request unless the request is manifestly unfounded or excessive. In such cases we may either refuse the request or charge a reasonable fee based on the administrative cost of responding.
Privacy for Children
This website and the services we provide are intended for business users and are not directed at children under the age of 16. We do not knowingly collect personal information from children.
If we become aware that a child under the relevant age has provided personal information to us without verifiable parental consent, we will take steps to delete that information promptly. If you believe that a child has submitted personal information to us, please contact us so that we can investigate and, where appropriate, remove the information.
Third Party Links
This website may contain links to third party websites or resources. This policy applies only to this website and to the activities of Insight LNG Shipping Co., Limited. We are not responsible for the privacy practices, content or security of any third party site, and we encourage you to read the privacy notice of each site you visit.
The presence of a link to a third party website does not imply that we endorse that website or that we have reviewed its practices. Any information you provide to a third party is subject to the privacy notice of that party and is outside the scope of this policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in the law, or in the services we offer. When we make material changes, we will update the date at the top of this page and, where appropriate, provide a more prominent notice on the website.
We encourage you to review this page periodically so that you remain aware of how we protect your information. Continued use of the website after a change to this policy takes effect constitutes acceptance of the revised terms to the extent permitted by law.
How to Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us using the details below.
Insight LNG Shipping Co., Limited
22/F, ALEXANDRA HSE, 18 CHATER RD, Central, Hong Kong (HK)
Email: contact@insightlng.autos
Telephone: +12342973508
We will acknowledge your message and respond as promptly as we can, and no later than the period required by applicable law.